What is Meinex?
Meinex Import Export Trading GmbH is the center for second-hand warehouse and shop furnishings in more than 30,000m² of exhibition space in 26131 Oldenburg. The business is centrally located and can be reached easily by highways.
We will set up your business - regardless of whether it is a 50m² or 5.000m² - with a wide selection of used shopping carts, refrigerated cabinets, cash desks, shelves and pallet racks, action tables and used fork-lift trucks or bale presses.
We also buy second-hand shop equipment and we pick it up.
Read more at www.meinex-verwertungen.de
How do I buy at Meinex?
If you are interested in one or more articles, you can send us a request via our website. This works almost like a usual purchase in any other online shop, only without binding confirmation and payment at the end. Pack the items you are interested in the request form and send it to us. In the last step, you have the possibility to add questions or suggestions (alternatively you can send us an e-mail in the normal way or ask for an offer via telephone).
As soon as we have received your request, we will process it and determine the individual shipping costs. This means we will send you an offer or contact you by phone. Now you can decide to make the purchase by a written confirmation. As soon as you have confirmed the offer, you will receive an order confirmation with the request for payment in advance. As a rule, the delivery is made within 7 business days after receipt of payment (deviations depending on place of delivery and quantity possible).
How do I pay?
If you pick up the goods yourself from our warehouse in Oldenburg you can either pay cash, with EC card or credit card.
For delivery we ask for payment by bank transfer. Please carry out the transfers only after receipt of the order confirmation and indicate the order number. The account data can also be found in the order confirmation.
For larger amounts a deposit of 50% can be made and the other half can be paid upon delivery to our driver. This is dependent on the individual case and can be clarified in advance.
How does shipping work?
In principle, it is possible that you pick up the goods yourself or someone else can pick them up for you. An appointment must be arranged for the goods to be ready for collection.
If self-pick-up is not possible, we also offer the delivery of the goods thanks to our own vehicles (for parcel delivery, our articles are generally too large). Shipping is normally effected within 7 business days after receipt of payment within the scope of collective deliveries throughout the Federal territory. An appointment is required. In individual cases it can happen that the delivery by the group delivery lasts a few days longer.
For orders with a small volume it is often possible to deliver by freight forwarding as a piece goods and faster or cheaper - we check this beforehand for you and decide in the individual case how the goods will reach you as quickly as possible.
Can I hand back the goods?
In the event of a complaint please contact email@example.com, give us your order or invoice number and the reason for your complaint. If possible please attach photos of the flaws to the email and we will take care of it.
Can I view the goods before purchase? If yes, where?
Yes you can at our location in Oldenburg. Here we have our goods stored and exhibited on approx. 30000m². Office hours are from Mon-Fri 9.00 am - 4.30 pm. If it is possible please make an appointment before your visit. If you do so we can make sure that the desired consultant is in the house.
Is there a guarantee?
We provide a 12-month warranty on plug-in refrigerators, if so described in the product description. However, this only applies within Germany. If no warranty is mentioned in the product description, then there is no guarantee on the product.
Is there any new products?
Yes. If we have new goods in stock. These are marked as such on our website. We always have new products from Tegometall. Here you will find wall and gondola shelves, which we obtain directly from the manufacturer.
Can you help me plan my shop?
We can offer you detailed advice on our articles. For example which chiller would be best for your purposes. However, we are not shop builders and (still) do not have the software to set up your shop (virtual). However we generally have all the items you need for a store or warehouse facility at reasonable prices in stock.
How do I know that my payment has also been received and booked successfully?
You will be informed by e-mail about the payment receipt. If you have not received your payment receipt within 2 days, please contact us. It is often the case that offers are paid for without being confirmed before. This makes it difficult for our accounting to assign the payment.
Can I order from abroad?
Yes. Thanks to our own fleet, we are flexible in shipping goods. We can also order other (sea) routes and ship your goods in containers, if necessary. We will gladly provide you with an offer.
I would like to change or cancel an order. What do I have to do?
You can change your order by e-mail and by telephone. Do not forget to tell us your order number. We keep your order bound for 5 business days. If we receive no payment during that time, we see the order as canceled.